First Citizens’ Federal Credit Unio

Mission Statement

First Citizens’ provides premier, personal service and innovative products and services as a financial institution –in the most financially advantageous and technologically efficient manner, through the quality of its employees – enhancing the financial status of its customers and members, while ensuring the financial stability of the Credit Union.


First Citizens’ Federal Credit Union was originally named Bristol Credit Union and was organized as a State Chartered Credit Union on November 17, 1937, to serve employees and residents of Bristol County, Massachusetts. Our name was changed to Citizens’ Credit Union when we expanded our operating field of membership to include Bristol, Plymouth, Barnstable, Dukes, Nantucket and Norfolk Counties. In 1987 the credit union converted from State Charter to a Federal Charter. In doing so the Credit Union became regulated and its deposits Federally- insured by the NCUA. At that time we became First Citizens’ Federal Credit Union.  Read More

Need a little help? Have a few questions? We want to ensure that your questions and concerns are always addressed in a timely matter. That is why for your convenience, we offer several contact options. 

Looking for some quick or basic information while you're on the go? Try our Direct Access Account Info Center. Get your account information, quickly and directly. It’s easy, it’s FREE and available 24 hours a day, 7 days a week!

Contact Center: 1-800-642-7515


  • Mon - Wed: 8:00 am - 5:00 pm
  • Thurs- Fri: 8:00 am - 7:00 pm
  • Sat: 8:00 am - 2:00 pm

Web Site: